How can we help?
The common questions are answered below. If yours isn’t, email us.
Frequently asked
How does Flickdeck decide which cards are due?
Every rating you give (Forgot, Hard, Good, Easy) feeds a spaced-repetition scheduler. It tries to predict when a card is about to slip and brings it back just before that happens. Cards you keep getting right come back less and less often; a card you miss comes back fast. Most days that leaves you a short stack, not the whole deck.
How do I share a deck with a friend?
Open the deck, tap ⋯, then Export deck → Share a copy. You get a .flickdeck file you can AirDrop or message to anyone with the app, and when they open it the deck imports with every card and a fresh schedule. The other export, Backup (keep progress), carries your review history along. That one’s for yourself.
How do I back up, or move to a new iPhone?
Settings → Export all data saves every deck, card, and all your progress to one file. Put it in iCloud Drive or wherever you keep files, then on the new phone use Settings → Import backup. Flickdeck also writes a weekly backup on its own; look in the Files app under Flickdeck → Backups if you need a copy and never made one.
What does suspending a card do?
A suspended card sits out of reviews. Nothing is deleted; its history and schedule just wait until you resume it. Edit the card and pick Suspend card from its menu (resuming works the same way). If a card quizzes in both directions, suspending pauses both.
What’s the difference between the two deck goals?
Keep me refreshed is the default. No end date, just reviews spaced further and further apart so the deck doesn’t fade. Know it by a date is for exams, trips, and interviews: give the deck a target date and the schedule works backward from it, front-loading new cards so you peak when it matters and ease off after.
My words are in a spreadsheet. Can I import them?
Yes, with a little tinkering. The .flickdeck format is plain JSON, and it's documented at flickdeck.page/deck-format with a working sample file and a short script that converts a two-column CSV into an importable deck. AirDrop the result to your iPhone and tap it.
Why didn’t I get a reminder?
Flickdeck sends at most one notification a day, and only when a deck actually has cards due. If nothing was due, there was nothing to say. Otherwise, check the deck’s own settings in the app first (reminders are per-deck and start out off), then iOS Settings → Notifications → Flickdeck. A Focus mode or scheduled summary can also quietly hold notifications back.
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